HCLTech Hiring Banking Associate August 2024 |

HCLTech Hiring Banking Associate

HCLTech Hiring Banking Associate is a global chief in era offerings and consulting, recognized as one of the fastest-developing huge tech corporations in the global. With a team of workers of over 222,000 people spread for the duration of 60 international locations, HCLTech drives development thru its enterprise-principal abilties in Digital, Engineering, and Cloud services. The organization’s dedication to excellence is powered via a numerous, creative, and passionate institution that constantly increases the bar for innovation and client satisfaction. HCLTech Hiring Banking Associate

Job Description

Job Title: Voice Process Associate
Company: HCLTech
Location: Chennai, Tamil Nadu, India
Degree: Any Graduate
Experience: Freshers / 0 – five years
Application Deadline: August 10, 2024

HCLTech Hiring Banking Associate August Job Responsibilities

Customer Service: Serve as a customer service authorities, managing and resolving client queries in step with patron and industrial corporation guidelines. Provide first rate provider to ensure patron pleasure. HCLTech Hiring Banking Associate
Inbound Call Handling: Answer all inbound queries following the decision float method. Maintain adherence to technique requirements to make sure consistency and great.
Escalation Procedures: Follow set up escalation methods for troubles that cannot be resolved on the agent degree. Aim for first-name selection anyplace viable.
Schedule Adherence: Ensure strict adherence to break schedules and different operational timings. HCLTech Hiring Banking Associate
Motivational Activities: Participate in and make a contribution to motivational sports. Implement remarks obtained in the course of tracking training to beautify normal performance. HCLTech Hiring Banking Associate
Log Maintenance: Update severa logs, which includes escalation logs and complaint trackers, to make certain correct and properly timed documentation of issues.
Data Security: Ensure the safety of patron facts and maintain the confidentiality of proprietary statistics. HCLTech Hiring Banking Associate

HCLTech Hiring Banking Associate Qualification and Skills

Educational Qualification: Any Graduation is mandatory.
Experience: Freshers with zero – five years of enjoy.
Technical Skills: Proficiency in MS Office programs, specially Excel and PowerPoint.
Customer Service Skills: Excellent customer support abilties with a strong expertise of primary banking and finance concepts. HCLTech Hiring Banking Associate
Attention to Detail: Strong analytical capabilities to correctly resolve purchaser queries.
Communication Skills: Excellent verbal and written conversation abilties are obligatory.
Problem-Solving: Ability to multitask and remedy troubles effectively.
Teamwork: Ability to work nicely each as an man or woman and as part of a set.
Work Schedule: Willingness to paintings night time shifts as in keeping with US time zones (6 PM to four AM). HCLTech Hiring Banking Associate

HCLTech Hiring Banking Associate Why HCLTech

HCLTech offers a dynamic and inclusive paintings surroundings in which employees are advocated to innovate and grow. The business organization values variety and creativity, imparting opportunities for continuous gaining knowledge of and improvement. As a Voice Process Associate at HCLTech, you will be part of a global crew this is committed to handing over extremely good customer support and riding development through modern-day technology solutions.

Summary of HCLTech

HCLTech is a pioneering technology business enterprise that gives a vast variety of offerings, together with Digital, Engineering, and Cloud solutions. With a presence in over 60 international locations and a personnel of extra than 222,000 personnel, HCLTech is dedicated to fostering a subculture of excellence and innovation. The corporation’s values of variety, creativity, and ardour make it a super region to assemble a career and contribute to transformative projects.

How to Apply For HCLTech Hiring Banking Associate

To apply for the Voice Process Associate function at HCLTech in Chennai, visit the HCLTech Careers page and search for the activity discover “Voice Process Associate.” Follow the utility instructions furnished at the net site to position up your resume and cover letter. Make certain your software highlights your applicable skills, experiences, and exuberance for the feature. Walk-in interviews could be held from August fifth to August ninth, 2024, between 11:00 AM and a couple of:00 PM at HCL Technologies, ETA- Techno Park, Special Economic Zone 33, Rajiv Gandhi Salai, Navallur, Taluk, Chengalpattu, Tamil Nadu 603103. Remember to carry your resume/CV and Aadhar/ID evidence. Contact HR Nikita for any queries. HCLTech Hiring Banking Associate