Tech Mahindra Walk in 2025 Voice Process Job

Tech-Mahindra Walk in interview Sept 2024 | 0-1 yrs Apply Now

Tech-Mahindra Walk in interview

Tech-Mahindra walk in interview part of the Mahindra Group, is a excessive employer of digital transformation, consulting, and company re-engineering offerings and solutions. Established in 1986, Tech Mahindra has a global presence with more than 126,000 employees finally of ninety countries. The business enterprise offers offerings to a vast form of industries, which consist of telecommunications, banking, healthcare, retail, and manufacturing. Tech Mahindra has made a considerable effect in the IT offerings zone, specifically in regions collectively with digital transformation, community offerings, enterprise employer approach outsourcing (BPO), and patron enjoy manipulate.

Job Description

Job Title: Customer Care Executive
Company: Tech Mahindra
Location: Noida, India
Qualification: Graduate & Undergraduate
Experience: Freshers / Experienced

Tech-Mahindra Walk in interview Job Responsibilities

The primary responsibilities of a Customer Care Executive at Tech Mahindra include:

Customer Query Resolution: Respond to and treatment customer queries through calls, ensuring that every interplay is dealt with professionally and successfully. You can be the number one hassle of contact for clients, and your function is crucial to maintaining immoderate stages of consumer satisfaction. Tech-Mahindra Walk in interview
End-to-End Support: Provide entire selection to patron problems, making sure that queries are not top notch resolved however are completed so right away. Your cause may be to shut tickets without the want for observe-up calls, so that you can growth patron delight and decreases operational load. Tech-Mahindra Walk in interview
Data Logging and Documentation: Accurately record consumer queries, court docket docket instances, and resolutions within the business enterprise business organization corporation’s tool for future reference. Maintaining one in each of a kind information ensures a continuing handover in case escalation is needed.
Escalation Management: In times in which you can’t treatment an hassle independently, make more potent it to the proper business enterprise on the equal time as making sure the consumer is saved informed eventually of the device. Tech-Mahindra Walk in interview
Adaptability to Rotational Shifts: The feature requires flexibility in walking hours as you’ll want to address clients 24/7. You can be required to art work night time time time time shifts, for which one-issue cab centers are supplied.
Proactive Communication: Communicate efficiently with clients and maintain them updated at the reputation in their queries, making sure they understand the way and the timeline for selection. Tech-Mahindra Walk in interview

Tech-Mahindra Walk in interview Qualification and Skills

To qualify for the vicinity of Customer Care Executive at Tech Mahindra, candidates must meet the following requirements:

Educational Qualification: Open to graduates and undergraduates from any go with the float. There isn’t always any specific restrict at the location of take a look at, so long as the candidate has the favored verbal exchange talents and aptitude for customer support.Tech-Mahindra Walk in interview
Experience: Freshers are endorsed to apply, however expert applicants are also welcome. If you have were given previous enjoy in customer service, BPO, or call center environments, so one can be taken into consideration an added gain. Tech-Mahindra Walk in interview
Communication Skills: Strong verbal and written verbal exchange competencies in English are vital. The functionality to provide an cause for technical and non-technical troubles to clients in a clean and comprehensible manner is critical for this option. Tech-Mahindra Walk in interview
Analytical and Problem-Solving Skills: Candidates want to have suitable trouble-fixing competencies and the capability to anticipate on their ft. You have so you can rapid recognize client troubles and offer appropriate answers.Tech-Mahindra Walk in interview
Convincing Skills: Excellent persuasive capabilities are essential for this characteristic. You can be required to provide an purpose of processes and solutions to customers, frequently supporting them see the fee of tremendous options.
Interpersonal Skills: As the characteristic entails direct interplay with clients, real interpersonal competencies are a want to. You must be empathetic, affected individual, and capable of deal with worrying conditions professionally.
Flexibility with Work Hours: The functionality to artwork in rotational shifts, which encompass night time time shifts, is a necessary requirement. One-problem cab facilities may be available for night time time time time shifts.
Immediate Joiners Preferred: Tech Mahindra is looking for applicants who’re to be had to enroll in right now, as they’ve got an urgent requirement for this characteristic.

Why Tech Mahindra?

Working at Tech Mahindra gives numerous advantages that make it an appealing region to start or increase your profession:

Growth Opportunities: Tech Mahindra is devoted to the growth and improvement of its employees. You can also furthermore have get right of get right of entry to to to a large sort of getting to know property, education applications, and mentorship possibilities that will help you growth each professionally and for my part. Tech-Mahindra Walk in interview
Global Exposure: With operations in over 90 countries, Tech Mahindra provides its employees with possibilities to paintings on global projects and interact with clients from unique industries and areas. This exposure lets in you boom your skillset and offers you a global mind-set. Tech-Mahindra Walk in interview
Dynamic Work Environment: The commercial corporation organization encourages innovation, collaboration, and a life-style of non-save you development. You’ll be a part of a various business corporation wherein your thoughts and contributions are valued.

Summary of Tech Mahindra

Tech Mahindra is a number one organization of IT and commercial organization method outsourcing services with a global footprint in over ninety international locations. The commercial enterprise employer gives a big kind of offerings within the route of industries, from digital transformation and consulting to patron enjoy manage and cloud solutions. As part of the Mahindra Group, Tech Mahindra combines the innovation and era of a contemporary IT services business enterprise with the middle values and ethical technique that the Mahindra Group is understood for.

How to Apply ?

If you are interested in utilizing for the Customer Care Executive characteristic at Tech Mahindra, you could attend their stroll-in interview amongst 5th September and 8th September 2024. The interview timings are 11:00 AM – 4:30 PM, and the venue is Tech Mahindra’s administrative center placed at B-19, Sector sixty two, Noida 201301, opposite DME College, nearest metro station Noida Sector sixty .To comply with, candidates are asked to WhatsApp their resumes to Sandhya at 9205589896. Please make sure that your resume is updated and shows your applicable competencies and qualifications.