HCLTech Walk-in Drive for Fresher Customer Executive Sept | 2024 Apply Now |

HCLTech Walk-in Drive

HCLTech Walk-in Drive Limited, extensively called HCLTech, is an Indian multinational IT offerings and consulting corporation enterprise organization with a wealthy legacy courting all once more to its founding as Hindustan Computers Pvt. Limited. With a international footprint in a few unspecified time inside the destiny of greater than 50 global locations, HCLTech has been at the number one fringe of technological innovation, providing a numerous portfolio of services starting from IT and corporation consulting to business corporation commercial employer organization enterprise company software services, infrastructure manipulate, and engineering and R&D offerings.

Job Description

Job Title: Customer Support Executive
Company: HCL Technologies Limited
Degree: Any Graduate
Experience: Freshers /Location: Noida, India
Application Ends: September 7, 2024

HCLTech Walk-in Drive Job Responsibilities

As a Customer Support Executive at HCLTech, your key duties will encompass:

• Handling Inbound Queries: Address and remedy all inbound patron queries following the equal vintage name go along with the go together with the flow manner. HCLTech Walk-in Drive
• Process Adherence: Ensure strict adherence to industrial corporation enterprise business organisation  commercial enterprise techniques and recommendations to maintain exquisite commercial enterprise business enterprise delivery. HCLTech Walk-in Drive
• Issue Escalation: Follow the prescribed escalation strategies for any troubles that can’t be resolved on the agent degree, making sure activate preference. HCLTech Walk-in Drive
• First Call Resolution (FCR): Strive for FCR thru addressing patron troubles in the first interplay itself.
  Break Schedule Compliance: Adhere to the harm schedules to make sure seamless customer support operations.
• Engagement in Motivational Activities: Participate actively in corporation motivational sports activities sports sports activities sports sports sports, and function a test feedback acquired within the route of monitoring periods to enhance normal everyday regular standard overall performance.
• Log Maintenance: Keep numerous logs, collectively with escalation logs and complaint trackers, updated and accurate. HCLTech Walk-in Drive
  Data Security: Maintain strict confidentiality and protection of client statistics, adhering to enterprise guidelines on facts safety. HCLTech Walk-in Drive
  UK Inbound Calls: Specifically address calls from UK customers, particularly within the Banking vicinity voice way.

 HCLTech Walk-in Drive Qualifications and Skills

To excel inside the characteristic of a Customer Support Executive at HCLTech, applicants want to non-public the subsequent qualifications and skills:

• Education: A graduate diploma in any vicinity. HCLTech Walk-in Drive
  Customer Service Skills: Strong customer service orientation with a ardour for helping others.
• MS Office Proficiency: Good walking facts of Microsoft Office device (Word, Excel, PowerPoint).
• Analytical Abilities: Demonstrated capability to research and treatment client problems efficaciously.
• Computer Literacy: Strong laptop abilties and the capability to navigate multiple structures simultaneously. HCLTech Walk-in Drive
• Multi-tasking: Ability to cope with a couple of duties effectively in a short-paced surroundings.
• Interpersonal Skills: Helpful, empathetic, and enthusiastic, with tremendous verbal and written conversation abilities. HCLTech Walk-in Drive
• Experience: While freshers are advocated to apply, preceding experience in UK inbound calling, preferably in the Banking location voice tool, can be an added benefit. HCLTech Walk-in Drive
• Flexibility: Willingness to artwork in a 24/7 environment, which includes UK shifts, with a strict adherence to the artwork-from-place of business model. HCLTech Walk-in Drive
  Immediate Joiners: Only candidates who may be a part of proper now ought to test.

Why HCL Technologies

HCL Technologies isn’t always pleasant a place of work but a platform for boom and improvement. Here’s why you want to undergo in mind turning into a member of HCLTech:

• Global Exposure: HCLTech offers a international artwork surroundings wherein you could have the possibility to engage with customers and pals from numerous cultural backgrounds.
• Innovation-Driven Culture: At HCLTech, innovation is on the middle of everything we do. You might be a part of a hard and rapid that constantly pushes the bounds of technology and innovation.
• Career Growth: HCLTech offers sufficient opportunities for career improvement, with a focus on reading and development that will help you accumulate your profession goals. HCLTech Walk-in Drive
• Work-Life Balance: HCLTech values the well-being of its personnel, presenting a healthful art work-life stability through flexible artwork options and a supportive artwork surroundings.
• Community Engagement: HCLTech is deeply dedicated to business enterprise employer corporation social responsibility, offering you with a danger to make contributions to remarkable social reasons and make a distinction in society. HCLTech Walk-in Drive

Summary of HCL Technologies

HCL Technologies Limited, a leader within the IT services and consulting business organisation commercial enterprise corporation agency, has built a reputation for excellence, innovation, and a electricity of will to customer satisfaction. With a presence in over 50 worldwide locations and a numerous portfolio of services, HCLTech continues to energy virtual transformation for businesses worldwide. The organization’s artwork manner of existence is rooted in its center values of take shipping of as genuine with, transparency, and versatility, providing personnel with a nurturing surroundings for professional and personal increase.

How to Apply ?

Interested applicants who meet the qualifications and are prepared for an thrilling profession with HCLTech are endorsed to attend the walk-in strain. Please make sure to maintain an up to date resume and be organized for on-the-spot interviews. Immediate joiners are favored, and the company corporation is calling earlier to welcoming enthusiastic people to their industrial employer employer.

Walk-in Details:

Date: September four, 2024 – September 6, 2024
Time: 11:00 AM – four:00 PM
Venue: HCL Technologies, A-eight&9, Sector 60, Noida, Near Noida Sec fifty nine Metro Station, Noida, Uttar Pradesh -201309.

For further records, experience free to advantage out to the touch individual:

Contact Person: Shivangi Sharma
Contact No.: 9717105994
Email ID: Shivangi.Sh@hcl.Com

This content material material fabric fabric material offers a complete assessment of the stroll-in stress for the Customer Support Executive characteristic at HCL Technologies, highlighting the monetary agency business enterprise business enterprise organization’s values, approach expectations, and the opportunities to be had for freshers.

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