Ola Hiring Customer Executive in Bangalore Sept 2024 | Apply Now

Ola Hiring Customer Executive

Ola Hiring Customer Executive primarily based completely in reality through way of Bhavish Aggarwal and Ankit Bhati in 2010, is a incredible Indian adventure-hailing employer corporation business enterprise that has grown into one of the essential mobility systems in India. Initially, Ola started out out out as a cab-reserving business enterprise, however it has considering the truth that extended to provide severa modes of transportation, which includes automobile-rickshaws, bike taxis, or likely electric powered powered cars under its Ola Electric initiative. Headquartered in Bangalore, Karnataka, Ola operates in greater than 250 cities globally, making it a key player in metropolis mobility answers.

Ola Hiring Customer Executive Job Description

Job Title: Customer Support Executive
Company: Ola
Degree: Bachelor’s or Master’s Degree
Location: Bangalore, Karnataka – India
Employment Type: Full-Time, Permanent
Experience: 1-3 Yrs
Role Category: Voice/Blended
Industry Type: Automobile/Transportation

Ola Hiring Customer Executive Job Responsibilities

As a Customer Support Executive at Ola, you’ll be responsible for providing incredible assist to customers. The key duties encompass

• Handling Customer Queries:Address client inquiries related to adventure bookings, bills, app utilization, and in addition via mobile mobile cellphone, electronic mail, or chat.Provide unique and correct data to treatment patron issues. Ola Hiring Customer Executive
• Complaint Resolution:Resolve customer court docket docket times correctly thru manner of supplying the remarkable records or troubleshooting issues.Offer opportunity answers on the identical time as important to ensure customer pride. Ola Hiring Customer Executive
• Collaboration with Internal Teams:Coordinate with inner corporations to treatment complicated problems that can’t be resolved at the customer support degree.Ensure short and correct communique amongst definitely considered one in every of a kind departments to decorate the client experience.
• Documenting Feedback:Collect and document patron comments to help the business enterprise turn out to be aware of areas of improvement for future services.Ensure that remarks is usually recommended to the applicable companies for important movements. Ola Hiring Customer Executive

Ola Hiring Customer Executive Qualifications and Skills

To be a a fulfillment candidate for the Customer Support Executive characteristic at Ola, the following qualifications and abilties are required:

• Basic Qualifications:A bachelor’s or preserve close to’s degree from a recognized organisation agency enterprise.A minimum of one-three years of enjoy in customer support or a associated place.Familiarity with enjoy-hailing apps or the transportation company is a plus.High school degree or same for humans with massive customer service experience. Ola Hiring Customer Executive
• Preferred Qualifications:Previous experience taking walks in speedy-paced environments which incorporates BPOs or tech assist roles.Multilingual competencies for interacting with a severa client base.Experience in the transportation or revel in-hailing agency is pretty valued. Ola Hiring Customer Executive
• Key Skills Required:Excellent Communication Skills: Proficient in each verbal and written communique to address numerous consumer queries and complaints.Problem-Solving Skills: Strong analytical functionality to troubleshoot customer issues rapid and efficiently. Ola Hiring Customer Executive
• Attention to Detail: Ensure that every one customer interactions are accurate and that no detail is disregarded.Calmness Under Pressure: Ability to live composed and deal with disturbing situations with professionalism. Ola Hiring Customer Executive

Why Join Ola?

Ola offers a completely specific possibility for employees to art work in sincerely truly one in all India’s fastest-growing sectors. Below are a few key reasons why turning into a member of Ola as a Customer Support Executive can be a profitable enjoy

• Competitive Salary:Ola gives a competitive profits bundle deal deal deal that includes appealing reimbursement and blessings. Employees are rewarded for his or her efforts with commonplace standard overall performance-based totally incentives. Ola Hiring Customer Executive
• Career Growth Opportunities:At Ola, personnel have get right of access to numerous career boom opportunities. Whether it is enhancing communication competencies, improving customer service information, or mountain climbing the enterprise ladder, Ola encourages expert improvement.
• Innovative Environment:Ola is continuously innovating within the city mobility place. By turning into a member of Ola, you can have the opportunity to make a contribution to trendy answers and services which may be revolutionizing transportation in India and past. Ola Hiring Customer Executive
• Dynamic Work Culture:Ola fosters a dynamic, speedy-paced artwork way of existence in which personnel are endorsed to collaborate, percent thoughts, and contribute to the overall achievement of the business enterprise. Teamwork and cooperation are on the  coronary heart of Ola’s paintings environment.

Summary of Ola

Ola is at the principle element of remodeling town transportation. Since its inception in 2010, the organization organisation industrial organization corporation has grown from a cab-reserving platform into a extraordinary participant inside the international mobility business enterprise employer. Operating in over 250 towns international, Ola offers a amazing form of offerings that embody cab rentals, car-rickshaw rides, bike taxis, and electric powered powered powered vehicle solutions underneath Ola Electric.

How to Apply ?

Interested applicants can take a look at for the Customer Support Executive feature thru Ola’s first rate net website or thru submitting their resumes proper now thru method portals together with LinkedIn, Naukri, or Indeed.

• Visit the Ola Careers Page or challenge portal in which the listing is available.
• Search for the Customer Support Executive function in Bangalore.
• Submit your updated resume, collectively with a cowl letter highlighting your qualifications and customer support revel in.
• Prepare for a multi-degree interview way that might embody telephonic interviews, written assessments, and face-to-face discussions to assess your communication competencies and trouble-solving abilties.

Apply nowadays to be part of a number one corporation this is redefining mobility and developing sustainable transportation solutions!

Apply Now

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