SUTHERLAND HIRING INTERNATIONAL VOICE PROCESS | AUGUST, 2024 | APPLY NOW

SUTHERLAND HIRING INTERNATIONAL VOICE PROCESS

About Company

SUTHERLAND HIRING INTERNATIONAL VOICE , Sutherland is a leading international issuer of virtual transformation and enterprise method outsourcing (BPO) services, aimed for its commitment to innovation and excellence. With over 35 years of enterprise revel in, Sutherland has hooked up a sturdy presence in extra than 20 nations, delivering stop-to-end solutions that decorate customer stories and power commercial enterprise growth. The enterprise offers a extensive variety of offerings, inclusive of customer support, technical help, back-workplace processing, and IT services, catering to customers across numerous industries. Sutherland is devoted to growing a collaborative and inclusive paintings environment where employees can thrive and broaden their careers. The agency emphasizes continuous mastering, imparting sufficient possibilities for expert boom and advancement. With a focal point on preserving a healthful work-lifestyles balance and supplying competitive repayment and advantages, Sutherland stays an employer of preference for the ones searching for to make a significant effect within the unexpectedly evolving virtual panorama.

Job Description

Job Title: International Voice Associate

Company: Sutherland Global Services

Degree: Graduates & Undergraduates

Salary: Competitive based totally on revel in and skills

Location: Hyderabad, India

Experience: 0 – 2 years

Job Responsibilities for Sutherland hiring international voice

As an International Voice Associate at Sutherland, your primary duties will encompass:

Customer Interaction: Engage with clients through telephone calls to deal with their worries, deal with court cases, and provide specific elements of products or services.
Complaint Resolution: Listen attentively to client troubles and remedy them correctly, making sure a pleasing customer experience.
Support Services: Assist clients with returns, refunds, and exchanges, following organization rules and strategies.
Communication: Utilize exceptional verbal verbal exchange capabilities to bring statistics in reality and effectively to customers.
Documentation: Maintain accurate facts of purchaser interactions and transactions, ensuring all data are logged inside the device.
Typing Proficiency: Achieve a typing speed of 35 terms consistent with minute with 90% accuracy to successfully deal with customer interactions and documentation.
Team Collaboration: Work cautiously with crew people and supervisors to reap average performance dreams and deliver terrific customer service.

Qualifications and Skills

– Educational Background: Open to Graduates and Undergraduates from the 2021, 2022, 2023, and 2024 batches.

– Communication Skills: Strong verbal and nonverbal communique capabilities are critical. Candidates should be capable of articulate records really and pay attention actively to customers.

– Typing Speed: A minimum typing speed of 35 words consistent with minute with ninety% accuracy is needed.

– Customer Service Orientation: A ardor for assisting customers and the potential to address difficult conditions with empathy and professionalism.

– Problem-Solving Skills: The capability to assume on your toes and offer answers to purchaser troubles fast and effectively.

– Adaptability: Willingness to art work in a fast-paced surroundings and adapt to changing client desires and organization policies.

SUTHERLAND HIRING INTERNATIONAL VOICE

Benefits at Sutherland

Sutherland gives a whole benefits bundle designed to assist your professional and personal growth. Some of the crucial factor benefits consist of:

Competitive Salary: Sutherland offers a income bundle that displays your capabilities and enjoy, with possibilities for performance-based totally incentives.
Career Growth: Sutherland is devoted for your expert improvement, offering ongoing schooling and career development opportunities. Employees are advocated to take benefit of internal mobility and pursue roles that align with their career dreams.
Work-Life Balance: Sutherland knows the importance of work-life stability and offers bendy operating hours and assist for handling personal and expert commitments.
Global Exposure: As part of a global organization, you’ll have the possibility to paintings with customers and organizations from round the arena, gaining precious worldwide enjoy.
Supportive Work Environment: Sutherland fosters a collaborative and inclusive paintings environment wherein personnel are advocated to proportion mind and art work collectively to accumulate common desires.

Summary of Sutherland

Sutherland hiring international voice, Sutherland is a international chief in supplying virtual transformation and BPO services, with a sturdy willpower to innovation and client pleasure. The agency has a protracted-repute popularity for handing over exquisite results and offers a dynamic paintings environment wherein personnel can thrive. By turning into a member of Sutherland as an International Voice Associate, you may be a part of a team that values excellence, teamwork, and non-stop learning. With opportunities for career boom and a supportive paintings culture, Sutherland is the first-rate area to construct a profitable career.

How to Apply for Sutherland hiring international voice Process

SUTHERLAND HIRING INTERNATIONAL VOICE, To exercise for the International Voice Associate function at Sutherland, go to the respectable Sutherland profession portal. Search for the location that first-rate fits your qualifications and experience, and put up your utility on line. Be advantageous to include your resume and a cover letter that highlights your verbal exchange abilties, customer support revel in, and why you’re an superb wholesome for the characteristic. After submitting your software, the Sutherland recruitment crew will assessment your credentials, and shortlisted candidates might be contacted for the subsequent steps within the hiring way, which might also consist of interviews and checks.