
- September 27, 2024
- By Aakriti Bishnoi
- 402
- Blog, Jobs
Concentrix Hiring Customer Support Executive Job New Vacancy Apply Now
Customer Support Executive JobĀ Responsibilities consist of addressing customer inquiries, resolving troubles, and ensuring a effective revel in thru powerful communication. The best candidate must possess robust trouble-fixing capabilities, a customer-centric mindset, and the potential to work in a quick-paced surroundings. This role offers opportunities for increase within the organisation and the risk to make contributions to a dynamic group committed to enhancing customer satisfaction. Join us and make a difference!
- Job Description: Concentrix Jobs for Freshers
- Position Title: Customer Support Executive
- Company: Concentrix
- Degree: Any Graduate Can Apply
- Salary: INR 4-9/- LPA
- Employment Type: Full-Time, Permanent
- Experience: Entry-Leve to Mid-Level
job description:
Concentrix is a international customer experience (CX) solutions and era enterprise that partners with organizations to improve customer engagement, drive enterprise outcomes, and decorate brand loyalty. They provide a range of offerings, including customer support, technical support, sales, and digital transformation solutions. Concentrix leverages records-driven insights, automation, and AI to optimize client interactions throughout a couple of channels. The agency makes a speciality of industries consisting of technology, healthcare, financial services, and retail. Employees commonly paintings in roles like customer support agents, IT experts, and account managers, imparting both on-website online and far flung opportunities with a robust emphasis on career development and schooling.
Key Responsibilities:
- Customer Support: Provide first rate customer service and resolve inquiries across various channels (phone, e mail, chat). Customer Support Executive Job
- Technical Assistance: Troubleshoot technical problems and provide answers for services or products.
- Sales & Upselling: Identify opportunities to upsell or move-sell additional products and services.
- Process Improvement: Suggest and put into effect improvements to decorate carrier performance and client pleasure. Customer Support Executive Job
- Data Entry & Documentation: Accurately document customer interactions and preserve particular information. Customer Support Executive Job
- Team Collaboration: Work intently with group participants and different departments to make certain easy operations and expertise sharing.
Why Join Concentrix ?
- Career Growth: Concentrix offers significant schooling and development packages, imparting possibilities for career advancement and skill enhancement.
- Global Presence: As a worldwide organization, Concentrix allows employees to paintings with numerous groups and clients from diverse industries global.
- Work-Life Balance: With flexible work arrangements, inclusive of far flung and hybrid options, Concentrix promotes a healthy work-lifestyles stability.
- Inclusive Culture: The organization fosters an inclusive, various paintings environment, valuing employees from all backgrounds.
- Competitive Benefits: Concentrix offers competitive salaries, healthcare advantages, and overall performance-primarily based incentives.
- Innovative Environment: Employees paintings with modern-day generation, such as AI and automation, driving digital transformation for clients.
Summary Of Concentrix
Concentrix is a global purchaser revel in (CX) solutions issuer that enables agencies enhance patron interactions and drive effects through generation, information, and innovation. Offering offerings like customer service, technical assistance, and income, Concentrix serves industries which includes tech, healthcare, and finance. The enterprise emphasizes profession improvement, flexible paintings alternatives, and a numerous, inclusive way of life. With a focus on virtual transformation, Concentrix makes use of AI and automation to optimize customer engagement and operational performance.
About Company
Concentrix is a worldwide provider of patron enjoy (CX) solutions, offering offerings together with customer service, technical assistance, and sales to clients throughout numerous industries, which include technology, healthcare, and economic offerings. The organisation leverages facts-driven insights, automation, and AI to enhance client engagement and streamline operations. With a sturdy consciousness on employee increase, innovation, and a diverse, inclusive work subculture, Concentrix is devoted to riding business results and enhancing customer pride for its customers global.
How To Apply ?
To observe to Concentrix, go to their legitimate careers website and browse available process openings by way of region, position, or branch. Select a role that fits your skills and interests, and whole the web software by means of submitting your resume and relevant records. You may additionally observe through activity portals like LinkedIn or Indeed. After making use of, qualified applicants are normally contacted for tests, interviews, and further evaluation. Concentrix values diversity and encourages applications from individuals with various backgrounds and reports
Apply Now
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